People Services Coordinator

Location: Nottingham

Make a difference to the people behind the technology

Behind every great employee experience is a team that makes the important details feel straightforward. As our People Services Coordinator, you’ll help colleagues and managers navigate the day-to-day moments of working life, providing a friendly, organised and dependable people service from the moment someone joins Air IT Group and throughout their time with us.

This is a varied coordination role for someone who enjoys helping people, keeping information accurate and making sure the wheels keep turning. You’ll work closely with the People team and colleagues across the business, balancing routine administration with the opportunity to improve how we support our people. Your work will help create a consistent, welcoming experience for colleagues across our UK teams.

Air IT Group makes technology simple, secure and stress-free for modern businesses. Our people are central to that ambition, and we’re committed to a collaborative, inclusive and supportive culture where colleagues can share ideas, keep learning and make a meaningful impact. In this role, you’ll contribute to that culture through thoughtful, efficient and people-focused service.

What you’ll be doing

• Provide responsive, approachable support to colleagues and managers on everyday people-related queries, knowing when to resolve a question yourself and when to seek guidance from a People team colleague.
• Coordinate key employee lifecycle activities, including joining arrangements, induction administration, changes during employment and leaver processes, helping each step feel clear and well organised.
• Prepare and maintain accurate employee documentation, records and information, handling personal data with care and following relevant processes and confidentiality requirements.
• Keep people systems and employee files up to date, carrying out checks to help ensure information is complete, consistent and readily available to those who need it.
• Support the administration of absence, holidays and other employee information, directing queries appropriately and helping maintain reliable records.
• Assist with preparing information for payroll and other people processes, working to deadlines and flagging missing details or discrepancies promptly.
• Help coordinate meetings, training, communications and People team activities, keeping calendars, materials and follow-up actions organised.
• Contribute to people reports and routine data collation, helping the team understand what is happening across the employee lifecycle.
• Support the review and improvement of People team processes, spotting opportunities to make guidance, templates and everyday ways of working clearer and more efficient.
• Work collaboratively with colleagues across the business, delivering a helpful and consistent service while treating each query with discretion and respect.

What you’ll bring

You’ll be organised, approachable and comfortable managing a range of tasks while keeping an eye on the details. You take pride in providing a helpful service and understand that even routine administration can make a real difference to someone’s working day.

• Experience in an administrative, coordination or customer-support role; experience in a People or HR team would be useful, but a genuine interest in people services and a willingness to learn are just as important.
• Strong organisation skills and the ability to prioritise tasks, meet deadlines and keep accurate records in a busy environment.
• Clear, considerate communication skills, with the confidence to respond to queries professionally and adapt your approach to different people.
• A careful and dependable approach to handling confidential information and personal data.
• Good everyday IT skills and confidence using systems and digital tools; you’re happy to learn new platforms and follow established processes.
• A practical, solutions-focused mindset and the confidence to ask questions, raise concerns and suggest ways to improve how things are done.
• A collaborative attitude: you enjoy being part of a team and are willing to pitch in where support is needed.

Why join Air IT Group?

You’ll join a supportive People team and play a hands-on part in helping colleagues feel informed, welcomed and well supported. We encourage people to share ideas, continue learning and develop their skills, and you’ll have opportunities to build your experience and grow alongside talented colleagues across the UK.

The Benefits

Joining Air IT Group means unlocking a world of perks and opportunities, including:

Time Off & Life Balance

• 25 days Annual Leave + 1 Celebration Day
• Annual Leave Purchase Scheme
• Paid Volunteering Days
• Enhanced Family Leave

Health & Wellbeing

• Virtual GP (24/7 access for you & family)
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Group Life Assurance & Income Protection

Financial & Lifestyle Perks

• Reward Gateway shopping discounts and cashback
• Stakeholder Pension Scheme
• Recognition Platform (with monetary rewards)
• Mortgage Advice Services

Optional Benefits (Opt-In)

• EV Car Scheme
• Cycle to Work
• Technology Vouchers

Additional Highlights

• Development: We invest in technical training, professional qualifications and ongoing development opportunities to help you build your skills and achieve your goals.
• Life at Air: Beyond your role, you’ll be part of a welcoming and active employee community, with regular social events, inclusive activities and celebrations that bring colleagues together and make Air a great place to work.

Ready to bring your organisation and people skills to a role that matters?

If you’re motivated by helping others, enjoy making processes run smoothly and want to develop your career in a supportive environment, we’d love to hear from you. Apply for the People Services Coordinator role in Nottingham and help us make the experience of working at Air IT Group a positive one.