Professional Services Engineer

Location: Central London (3 days per week onsite at a client site, 2 days remote)
Full Time | Permanent

Are you passionate about delivering IT projects and implementing cutting-edge technology solutions? Do you thrive on solving complex technical challenges while working closely with customers and project teams?

At Air IT, we're looking for a Professional Services Engineer to join our high-performing Professional Services team. You'll play a key role in delivering infrastructure, cloud, and migration projects for our customers, ensuring exceptional outcomes and a seamless experience from start to finish.

This role will involve working onsite three days per week at a customer location in Central London, alongside hybrid working arrangements.

What You'll Be Doing

As a Professional Services Engineer, you'll lead and support the successful delivery of technical projects, including:

• Delivering IT system migrations and infrastructure refresh projects for SME organisations
• Deploying and configuring servers, networks, firewalls, and core IT infrastructure
• Delivering Microsoft 365 projects, including Microsoft Entra ID, Intune, Conditional Access, and cloud migrations
• Collaborating closely with our Project Management Office to ensure projects are delivered on time and to budget
• Working alongside Solutions Consultants and Technical Architects to design and implement customer solutions
• Providing detailed project handovers to our Service Desk teams
• Creating and maintaining technical documentation, knowledge base articles, and standard operating procedures
• Maintaining accurate project records within our CRM systems

What We're Looking For

We're looking for an experienced technical professional with a proven background in IT project delivery and customer-facing environments.

Essential Technical Experience

• Hands-on experience delivering IT infrastructure and migration projects
• Microsoft Azure IaaS administration, provisioning, networking, and storage
• Microsoft Entra ID (Azure AD) and Active Directory Domain Services
• Microsoft Intune deployment and management (MDM/MAM)
• VMware and Microsoft Hyper-V virtualisation technologies
• Microsoft Windows Server administration (ADDS, DNS, DHCP, Group Policy, NPS, DFS)
• Exchange Online and on-premises Exchange migrations
• SharePoint Online deployment and migration projects
• Strong networking knowledge including:
  • Sophos SG/XG
  • SonicWall
  • Ubiquiti UniFi
  • HP Aruba
• Experience across LAN and multi-VLAN network environments
• Business Continuity and Disaster Recovery solutions such as Datto, Veeam, StorageCraft, or Altaro
• End-user device deployments, including Windows, Apple, and Android devices
• Experience with cloud and on-premises infrastructure environments
• Excellent communication and customer service skills
• Full UK driving licence

Why Join Air IT?

At Air IT, we're passionate about helping our people grow alongside our business. We foster a culture of collaboration, innovation, and continuous learning, whilst ensuring our colleagues have the support they need to thrive both professionally and personally.

You'll join a team that values expertise, celebrates success, and encourages career development at every stage.

Benefits

Health & Wellbeing

• 24/7 Virtual GP for you and your family
• Employee Assistance Programme (EAP)
• Eye care vouchers
• Group Life Assurance
• Income Protection

Time Off & Family Support

• Celebration Day
• Annual Leave Purchase Scheme
• Two Paid Volunteering Days
• Enhanced Family Leave

Financial & Lifestyle Benefits

• Pension Scheme
• Cycle to Work Scheme
• Technology Vouchers
• Discounts through Perks at Work

Optional Benefits

• AirPerks Flexible Benefits
• EV Car Scheme
• AirPerks Rewards Platform, including shopping discounts, recognition, and AirCoins

Additional Perks

• Hybrid working
• Ongoing learning and development opportunities
• Social events, competitions, and incentives
• Discount and cashback schemes

Diversity, Equity & Inclusion

At Air IT, we're committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from people of all backgrounds, experiences, identities, and communities.

We particularly encourage applications from groups who may be underrepresented within the technology sector. If you require any reasonable adjustments during the recruitment process, please let us know and we'll be happy to support you.

Ready to Join Us?

If you're an experienced technical professional looking to deliver impactful projects and work with the latest technologies within a supportive and ambitious team, we'd love to hear from you.

Apply today and help shape the future of IT solutions with Air IT.

No Agencies Please

Air IT manages all recruitment directly. While we occasionally engage approved recruitment partners for specific requirements, we do not accept unsolicited CVs or approaches from agencies for our advertised vacancies. Any unsolicited applications will not be considered, and no fees will be payable.