Solutions Consultant

Job Title:                    Solutions Consultant
Responsible to:          Solutions Consultancy Manager
Location:                    Milton Keynes / London
Contract Type:           Full-time 

Job Purpose:          

As a Solutions Consultant, you are responsible for shaping and securing customer outcomes by designing commercially viable, technically sound solutions.  You will work alongside Account Management to qualify opportunities, understand customer challenges, and translate these into clear, deliverable solutions that support both customer objectives and Air IT’s delivery capabilities. You will own the solution from initial engagement through to project handover, ensuring clarity, accuracy, and a smooth transition into delivery.

Duties and Responsibilities:

• Engage with Account Management Team and attend customer meetings (virtually or in-person) to understand customer requirements in full
• Perform remote or onsite audits and complete information gathering on customer environments as required to inform solution design
• Design and then present back solutions to customers, tailoring them for the customer’s needs (both budgetary and practical)
• Produce Statement of Work and Bill of Material Documents for Account Management to progress the opportunity

Qualifications, Knowledge and Experience: 

Essential: 

• To be considered as a Solutions Consultant, you will need:
• Experience of setting up and maintaining business system networks based on Microsoft technologies
• Experience in Microsoft Azure and Microsoft 365 technologies and environments
• Experience and understanding of the Microsoft licensing models (Including, but not limited to, Microsoft 365 and server licensing)
• Experience in a technical support role

Desirable:

• Microsoft accreditations/certifications
• Vendor-recognised accreditations (e.g. vendor specific)
• Experience with the following technology stack/vendors: Datto, Mimecast, Sophos (Networking), Ubiquiti, Cisco Umbrella
• Previous experience in a Solutions/presale role
• Previous experience in a project delivery role
• Previous experience in an MSP

Skills, Abilities and Competencies: 

Essential: 

• Strong presentation and customer service skills
• The ability to plan, develop and document complex technical solutions with a holistic approach, putting the customer at the heart of what is presented/suggested
• Suggest new and innovative approaches to solutions
• Ownership of a Solution from initial engagement through to project handover
• The ability to work to deadlines and manage own workload, taking initiative wherever required

Why Join Us?

• Be part of a knowledgeable, forward-thinking data team within a data-first business
• Work on impactful projects for a range of internal and external stakeholders
• Drive innovation in a collaborative and empowering environment
• Continuous learning and development opportunities
• Supportive culture with the freedom to explore new ideas 

Note: This description is not intended to establish a total definition of the job, but at outline of the duties. 

• Hybrid working
• Ongoing learning & development
• Social events, competitions & incentives
• Discount & cashback schemes

Equal Opportunities

Air IT is an equal opportunities employer. We’re committed to creating an inclusive, diverse and supportive workplace where everyone can thrive. If you require any reasonable adjustments at any stage of the recruitment process, please let us know.

No Agencies Disclaimer:
Air IT manages all recruitment directly. While we occasionally engage approved agencies for specific needs, we do not work with agencies for our standard roles. We kindly ask that agencies do not contact us or submit unsolicited CVs, as these will not be considered and no fees will be payable. If we require agency support, we will reach out to our selected partners directly.