Workshop Engineer
Location: Northwich
Reporting to: Service Desk Team Leader
About the Role:
Are you a skilled Service Desk Engineer looking for your next challenge? We’re seeking a Workshop Engineer to join our dynamic team! In this role, you will be responsible for setting up and configuring end-user devices in line with client specifications before dispatching them to site. You'll work within a fast-paced service desk environment, ensuring all installations meet the highest standards.
Key Responsibilities:
- Set up, configure, and log new client equipment in our CRM system
- Deliver, install, and configure end-user equipment at client sites as needed
- Manage and maintain our off-site workshop storage facility, ensuring smooth stock processing
- Keep client site documentation up to date and accurate
- Ensure compliance with company Information Security Management System (ISMS)
What We’re Looking For:
Essential:
- Proven experience as a Service Desk Engineer
- Basic knowledge of Microsoft Windows Server/Desktop Environments
- Hands-on experience with Microsoft 365, Backup/DRaaS, and related technologies
- Strong customer service and communication skills
- Valid UK driving license
Desirable:
- Familiarity with Networking (TCP/IP, Firewall, Routing/Switching)
- Experience with Azure AD, IaaS, Intune, and Conditional Access
- Understanding of Mimecast email security
Why Join Us?
Joining Air IT means unlocking a world of perks and opportunities, including:
- Hybrid working options for a better work-life balance
- 25 days annual leave plus bank holidays
- Ongoing learning and development opportunities
- Cycle to work scheme and technology vouchers
- Enhanced family leave
- Celebration day - an additional day off each year to celebrate an occasion important to you
- Salary sacrifice pension
- 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact
- Company social events and competitions
- Discount and Cashback Scheme
- Group Income Protection
- Life Insurance
- EAP and Virtual GP Service
If you’re ready to take the next step in your career and want to work in an exciting and supportive team, apply today!
Apply Now