Credit Control Assistant

Job Title: Credit Control Assistant FTC (Approx. 3 months) 
 
Responsible to: Credit Control Supervisor  
Responsible for: Timely cash collection and maintenance of our client accounts  
Job Purpose: Support the credit control team in proactively managing the Group debtors by telephoning customers to collect overdue debt and resolve queries 

Duties and Responsibilities: 

• Pro-actively chasing outstanding invoices to minimise debtor days 
• Telephoning clients to chase overdue debt 
• Building relationships with customers 
• Resolving client queries directly via the telephone and email 
• Posting cash receipts 
• Statements and payment reminders 
• Setup of new clients in the relevant Finance systems 
• Transfer of client information into a new Finance package 

Qualifications, Knowledge and Experience: 

Essential: 

• Prior experience working in credit control or invoicing 
• Basic excel 

Desirable: 

• Previous experience with Xero and/or Business Central 
• Intermediate excel 

Skills, Abilities and Competencies: 

Essential: 

• Excellent verbal communication 
• Accuracy and attention to detail 
• Ability to work effectively independently and as a team player 

The Benefits

• Hybrid Working Options: Balance your work and personal life.
• 25 Days Annual Leave: Plus bank holidays for ample rest.
• Learning & Development: Grow your skills with ongoing training.
• Cycle to Work Scheme & Technology Vouchers: Save on your commute and tech gadgets.
• Enhanced Family Leave: Extra support when you need it most.
• Celebration Day: An additional day off each year for your special occasions.
• Salary Sacrifice Pension: Plan for your future.
• 2 Paid Volunteer Days: Give back to the community with our support.
• Social Events & Competitions: Enjoy team bonding activities.
• Discount & Cashback Scheme: Save on everyday expenses.
• Group Income Protection & Life Insurance: Peace of mind for you and your family.
• EAP & Virtual GP Service: Access health support when you need it.

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process. We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.