3rd Line Azure Engineer

3rd Line Azure Service Desk Engineer 

 Join Air IT, where innovation meets expertise! 

Are you ready to soar as a 3rd Line Azure Engineer? Air IT is not just any Managed Service Provider – we're a dominant force of IT solutions, boasting a rich history and an even brighter future!

Since our inception in 2005, we've grown exponentially, bringing together nine industry-leading companies under one roof. With offices sprinkled across the UK, we've garnered recognition aplenty for our growth, innovation, and unwavering commitment to excellence.

But we're not stopping there! With a mission as bold as our vision, we're on a quest to empower our teams to deliver unparalleled IT and Cyber Security support nationwide. And that's where you come in!

As our newest 3rd Line Technical Support Engineer, you'll be the backbone of our operation, armed with the skills and passion to tackle any challenge head-on.  From managing incidents with finesse to providing top-notch customer service, you'll be the driving force behind our success.

But that's not all – you'll also:

• Act as a technical lead in high-stakes situations
• Serve as an escalation point for our stellar Service Desk Engineers
•  Identify opportunities for improvement and innovation 
• Deliver against our KPIs with flying colours 

And much more!

Do you have what it takes to thrive in this dynamic environment? Here's what we're looking for:

• A clear and confident communicator 
• A proven problem solver extraordinaire 
• Technical prowess in Windows Server, Active Directory, Azure, Windows Server
• Active Directory
• Microsoft 365 and related technologies
• Exchange Online
• Azure Active Directory (Azure AD joined/hybrid)
• Conditional Access/MFA
• Mobile Device Management (Intune/Endpoint Manager)
• Azure Information Protection
• Azure DLP
• Microsoft Azure IaaS
• Hyper-V
• Networking (S2S/P2S VPN, VLAN, LACP)
• Strong documentation skills and time management savvy 
• Adaptability and flexibility to tackle any challenge head-on

And the perks? Oh, they're out of this world! From attractive remuneration packages to hybrid working arrangements and ample learning opportunities, we've got you covered. Plus, with perks like quarterly staff awards and funded social events, you'll feel right at home in our vibrant team.

So, if you're ready to take your career to new heights, hit that apply button now! At Air IT, diversity isn't just a buzzword – it's the cornerstone of our success. We're committed to providing equal opportunities for all, so let us know if you need any reasonable adjustments throughout the recruitment process.

The hours of work are 37.5 per week, based on a rota, shifts falling between 07:30-18:30, Monday-Friday, with an on-call requirement on a rota basis. Applicants must be flexible to work additional hours to fulfil the requirements of the job role.

Air IT are equal opportunities employers, who value diversity and are strongly committed to providing equal employment opportunities for all and so please let us know if you require any reasonable adjustments at any point in the recruitment process.  We believe this is the only acceptable way to conduct business and the more inclusive our environments are, the better our work will be.

Your next adventure awaits – join us at Air IT and let's reach for the stars together!